Emirates News Agency – Artificial intelligence has boosted operational efficiency of public buses: Al Tayer

DUBAI, 12th June, 2022 (WAM) — Mattar Al Tayer, Managing Director, Chairman of the Board of the Roads and Transport Authority (RTA), has confirmed that the use of advanced technologies and intelligence artificial intelligence (AI) had helped to improve the public bus service and its operational efficiency.

Al Tayer noted that the Remote Bus Performance Monitoring Center has also helped reduce fuel consumption and breakdowns by 5-10%. In addition, the City Brain system is expected to increase bus ridership by up to 17%.

The RTA Managing Director unveiled a plan to qualify Emirati graduates through technical and practical training to prepare them for future roles in the maintenance and services department under an 11-track program spanning 22 months. The training aims to improve the supervisory, administrative and technical skills of the inductees in order to familiarize them with the professional nature of the department.

Al Tayer made the statements during a meeting with the Public Transport Agency team. He reviewed the operational results of the Al Quoz Bus Depot Remote Bus Performance Monitoring Center operated in conjunction with FAMCO. The center tracks and monitors the performance and efficiency of around 373 Volvo buses in real time using a telematics system installed on the new buses to improve operational processes and support maintenance procedures.

The system contains 47 types of notifications that cover the mechanical aspects of the bus, fuel consumption per kilometer and the status of on-board safety systems. The results of the initial operational phase revealed that the system had reduced fuel consumption by 5%, bus breakdowns during journeys by 10% and customer complaints from drivers by 15%. The system had also supported periodic and preventive bus maintenance planning, improved driver efficiency ratings, improved road safety levels and increased customer satisfaction. The Agency intends to expand the scope of the system to include an additional 316 buses.

During the meeting, a presentation was made on the City Brain system for developing public transport network planning, which RTA intends to implement this year in cooperation with Alibaba. The system, which is intended to manage city traffic systems, uses AI and an advanced algorithm to analyze a massive amount of big data captured from nol maps, operating buses and taxis as well as the command center. and corporate control. Then it converts the data into useful information to send instant notifications about revised bus schedules and routes. The system is expected to improve bus ridership by 17%, reduce average waiting time by 10%, and shorten travel time and average bus utilization by 5%.

Al Tayer stressed that RTA will continue to roll out public transport projects and integrated infrastructure and facilities to provide smooth services to users and promote the well-being and happiness of residents.

RTA recently opened six new public bus stations, namely Al Ghubaiba, Al Jaffiliya, Etisalat, Union, Oud Maitha and Al Satwa.

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