Docquity Digitized Patient Affordability Programs in the Philippines, Saving Patients Over US$1 Million – Manila Bulletin

To support the Philippine government’s initiatives to promote universal healthcare, Docquity, Southeast Asia’s largest trusted community of healthcare professionals, is innovating and digitizing patient affordability programs ( PAP) in the country to enable doctors to ensure better treatment outcomes for cancer patients, especially those in need of financial assistance. Docquity PAP provides physicians with reliable teleconsultation facilities that improve overall patient management and follow-up care, seamlessly enroll patients in broader pharmacy networks to access affordable medications regardless of location, and help partner pharma companies securely digitize and streamline their operations.

Since its launch last year, Docquity PAP has enabled more than 350 physicians from 150 hospitals to help more than 1,000 cancer patients obtain needed medications at affordable rates. The program has generated more than US$1 million in total savings for patients.

“This is one of those meaningful win-win programs, in line with our vision to connect physicians to build healthier lives around the world at scale. The Docquity PAP pilot program has proven to be a case of tremendous use for the Philippines and potentially other countries and other therapeutic areas,” Amit Vithal, Co-Founder and Chief Growth Officer at docquitysaid.

“The objectives were multiple: to facilitate the care of patients by doctors, to help patients overcome the high costs of drugs and treatments, as well as the problems of accessibility in rural areas, to reduce operational costs and to allow our partners to evolve. their impact. Our unique digital platform and technology are now part of this reimagined journey, and the impact we’ve seen on patients’ lives has been so tangible. »

Helping physicians become more efficient and effective

Docquity PAP enables physicians to teleconsult patients through Docquity Clinic, a secure cloud-based end-to-end patient management platform accessible from any device with an internet connection, appoint and register patients who need financial assistance, issue electronic prescriptions and track treatment progress. A dedicated Docquity Care team provides outreach services to all participants involved in the process, from onboarding to prescribing and ongoing patient adherence. In accordance with industry regulations, Docquity ensures that every patient interaction is documented and monitored, and meets partner adverse event reporting requirements.

Improving access to more affordable medicines

Current paper-based PAPs limit patient enrollment to a single pharmacy network to obtain prescriptions at discounted rates. Patients who need access to other pharmacy networks must cross-register. Docquity PAP provides flexibility and scalability to expand pharmacy networks, allowing patients to access multiple branches based on location and access medications from departments with available inventory.

Docquity addresses overall affordability, offering a platform for teleconsultations, making the logistics of obtaining medications more accessible, and providing additional support for patients. It engages patients through text, calls, emails, and chatbots to ensure they continue with therapy. Patients of physicians who are not yet part of the Docquity program can ask their physician to enroll to access these benefits.

Securing and streamlining patient affordability programs

Docquity PAP helps pharma partners streamline operations to reduce costs, process records and requirements more efficiently and accurately, improve information gathering, and strengthen verification procedures with multiple checks and validations one-time passwords (OTP). It ensures a secure system and reduces opportunities for error and fraud resulting from entirely paper-based processes, reliance on a single store with full control over program delivery, lack of data entry of number of drugs prescribed and distributed and underreporting. adverse events.

Building on this success, Docquity is engaging in new conversations with more pharmaceutical companies to digitize PAPs and cover more therapeutic areas, onboard more physicians, and make the program accessible to more Filipinos nationwide.

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